Help Center

Frequently Asked Questions

Find answers to common questions about our translation and language services.

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Translation FAQs

Find answers to common questions about our translation services.

6 questions

Apostille FAQs

Everything you need to know about apostille services and document authentication.

6 questions

Interpreting FAQs

Common questions about our professional interpretation services.

6 questions

Localization FAQs

Answers to common questions about localization services.

6 questions

Transcription FAQs

Common questions about our transcription services.

6 questions

Business Services FAQs

Answers for enterprise and business clients.

6 questions

Certificate of Accuracy FAQs

Everything you need to know about certificates of accuracy for translations.

6 questions

Work Samples FAQs

Questions about translation samples and quality verification.

6 questions

General Questions

How do I get a quote?
Simply fill out our online quote form, email us, or call our toll-free number. We respond within 15 minutes during business hours.
What payment methods do you accept?
We accept all major credit cards, PayPal, wire transfer, and company purchase orders for qualified accounts.
Do you offer rush services?
Yes, we offer same-day and rush delivery options for urgent projects. Rush fees may apply depending on the turnaround time.
Is my information secure?
Yes, we are ISO 27001 certified and HIPAA compliant. All files are encrypted and handled with strict confidentiality.
Do you offer a satisfaction guarantee?
Yes, we guarantee the quality of our work. If you are not satisfied, we will revise the translation at no additional cost.
Can I track my project?
Yes, you can track your project status through our client portal or by contacting your project manager directly.

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